Why I hate eBay and how I’d fix it.

Tweet I can’t stand eBay anymore! Maybe Amazon.com has just spoiled me but dealing with eBay is just awful.  I remember a long time ago when eBay just felt like a garage sale. Seller fees were reasonable and putting up a listing didn’t take 45 minutes. As a buyer: It was fun bidding on items. [...]

A Living Social Media Case Study–US Airways–Are they listening? Part II

Tweet This is a continuation of a living social media case study involving US Airways, my blog and a lil bit of Twitter.  Many of you saw part one of this post.  You can (and should) read it but here’s the brief summary: A flight attendant on US Airways was rude to my wife and [...]